Terms and Conditions


Effective Date: 01.11.2024

Welcome to ZANA ARDI EXCLUSIVE SH.P.K. (the “Website”). By accessing or using our Website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, you must discontinue use of our Website.

1. Acceptance of Terms

By using the Website, you affirm that you are at least 18 years old or have the legal authority to accept these Terms on behalf of a minor.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. It is your responsibility to check this page periodically for updates.

3. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You may not:Violate any applicable laws or regulations. Engage in any activity that could damage, disable, or impair the Website. Attempt to gain unauthorized access to any part of the Website or its servers.

4. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of ZANA ARDI EXCLUSIVE SH.P.K. or its content suppliers and is protected by intellectual property laws. You may not use any content without express permission.

5. Products and Services

All products and services offered on the Website are subject to availability. We reserve the right to modify or discontinue products without prior notice. Prices are subject to change without notice.

6. Payment Terms

We accept payments via Visa and MasterCard credit or debit cards. By providing payment information, you represent and warrant that you are authorized to use the payment method. All payments must be made in full at the time of purchase.

7. Shipping Policy

We offer Worldwide Free Shipping with an estimated delivery time of 7-14 business days. Delivery times may vary based on your location or unforeseen delays. For more details, refer to our Shipping Policy [link to page].

8. Return and Refund Policy

For information on returns and refunds, please refer to our Returns and Refunds Policy [link to page].

9. Disclaimer of Warranties

The Website and its content are provided “as is” and “as available” without any warranties, express or implied. We do not guarantee that the Website will be uninterrupted or error-free.

10. Limitation of Liability

To the fullest extent permitted by law, ZANA ARDI EXCLUSIVE SH.P.K. shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of the Website or purchase of products.

11. Governing Law

These Terms are governed by the laws of Prishtina, Kosovo. Any disputes will be resolved exclusively in the courts of Prishtina.

12. Contact Information

If you have any questions or concerns, please contact us at:

Email: info@zanaardi.com

Phone: +383 49 608 207